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Admiral Agrees to Contact Customers Who May Have Been Given Inaccurate Information in Renewal Documents

New rules introduced by the FCA in April 2017 require firms to clearly show the insurance premium a customer paid last year alongside their proposed renewal premium. The FCA has found that Admiral included inaccurate premium amounts in renewal documents issued to some customers by publishing last year’s quoted premium, before discounts were applied, rather than what the customer actually paid.

https://www.fca.org.uk/news/press-releases/admiral- agrees-contact- customers-given- inaccurate-information-renewals