Privacy Policy

Home / Privacy Policy

About Us

Padda Consulting (“we” or “us” or “our”) gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.

When you browse the web, you leave a digital footprint. It is information about your device and the way you use it online. We just want to let you know that we will collect this information about you. Most websites do this. We use this information to deliver the website to you. We also use it for other things, which we think help you and us.

Who does this Privacy Policy apply to?

This privacy policy describes how we handle personal information about the following people:

  • Users of our Website

We process personal information in line with the UK’s Data Protection laws and other relevant laws that apply.

Personal information collected by this website

We collect information when you use our website. When you view our website we can see:

  • What you click.
  • What you view.
  • How long you spend on pages.
  • Your device and internet connection details such as: type of device you’re using, IP address and details about your internet connection, technical details such as your screen size and the software you are using, such as your web browser.
  • Your country or region (not exactly where you are unless we ask permission).
  • Your unique advertising or other identification numbers allocated to your browser or device.

If you follow a link to this website, we know the last site you visited. You may have reached this website by following a link from an email. When you open an email from us, we may be able to tell:

  • That you have opened it.
  • What links in the email you click on.

When you fill in a form on our website, we can see what you type. If you send us a message, we may collect information you tell us. Some of this data is collected by:

Our partners: These may be website hosts

Cyber-security filtering technology: This keeps our website safe from fraud and crime.

Cookies and similar technology: These are set on your device by us and our trusted partners.

We do not often know exactly who you are from this data. But sometimes we may connect this data with other information we hold about you.

We use your data when it is in our legitimate interests. This means we need to have a valid and lawful reason to use your data and balance this with your interests.

How we use this personal information:

To deliver the website

We use your information to operate the website and monitor how well it is working. Most websites do this.

To improve our business

We use your information to:

  • Understand how you use our services.
  • View trends in product offerings.
  • Develop our products.
  • Find products that may be of interest to you.
  • Make our services better for you.
  • Learn how useful our marketing is and make it better.

Security and protection

We use your information to help protect you and ourselves against fraud or crime. For example, our service providers look at all use of our website to help block malicious activity.

Personalising our website

When you visit our website, we may use data we collect to make the site reflect you. This could include:

  • tailoring our website content and services for you.
  • showing you information or updates that might be useful for you.
  • showing products or services that we think will be of interest to you.

The personal information we may collect about you

The personal data we collect about you depends on the particular activities carried out through our Website.

Types of Personal Data


Individual details

First name, Last name, address, other contact details such as email and phone numbers and company details.

Technical data

Browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this Website.

Details of your activities

Information about your activities on, and use of, our Website, your responses to surveys, competitions and promotions, details of any information, feedback or other matters you give us by phone, email, post or via social media, marketing preferences.

Where we collect your personal information

We may collect personal information from you:

  • directly, when you enter or send us information, such as when you contact us (including via email), send us feedback, post material to our Website and complete surveys or participate in competitions via our Website, and
  • indirectly, such as your browsing activity while on our Website; for further information, please refer to our Cookie Policy.

How and why we use and disclose your personal information

Under data protection law, we can only use your personal data if we have a proper reason, e.g.:

  • where you have given consent
  • to comply with our legal and regulatory obligations
  • for our legitimate interests or those of a third party

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).

If we need your consent to use any specific information, we will make that clear at the time we collect the information from you. You are free to withhold your consent or withdraw it at any time, but if you do so it may impact upon the functionality of the Website and/or our ability to provide a service to you.

Below is a summary of how and why we use and disclose your personal information.

What we use your personal data for

Lawful basis for processing

To administer this Website and our business (including troubleshooting, data analysis, testing, audits, quality checks, system maintenance, support, reporting and hosting of data).

Necessary for our legitimate interests (for running our business, provision of administration and IT services)

Using data analytics to improve our Website, products/services, marketing, customer relationships and experiences


Depending on the circumstances:

—your consent as gathered by the Cookie notice on our homepage (for further details please see our Cookie Policy)

—where we are not required to obtain your consent and do not do so, for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)

Retaining and evaluating information on your recent visits to our Website and how you move around different sections of our Website for analytics purposes. This helps us to understand how people use our Website so that we can make it more intuitive or to check our Website is working as intended



Depending on the circumstances:

—your consent as gathered by the Cookie notice on our homepage (for further details please see our Cookie Policy)

—where we are not required to obtain your consent and do not do so, for our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service to you

To customise our Website and its content to your particular preferences based on a record of your selected preferences or on your use of our Website


Depending on the circumstances:

—your consent as gathered by the Cookie notice on our homepage (for further details please see our Cookie Policy)

—where we are not required to obtain your consent and do not do so, for our legitimate interests or those of a third party, i.e. to be as efficient as we can so we can deliver the best service to you

To enforce legal rights or defend or undertake legal proceedings

Depending on the circumstances:

—to comply with our legal and regulatory obligations

—in other cases, for our legitimate interests or those of a third party, i.e. to protect our business, interests and rights or those of others

Protecting the security of systems and data

To comply with our legal and regulatory obligations

We may also use your personal data to ensure the security of systems and data to a standard that goes beyond our legal obligations, and in those cases our reasons are for our legitimate interests or those of a third party, i.e. to protect systems and data and to prevent and detect criminal activity that could be damaging for you and/or us

Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, e.g. to record and demonstrate evidence of your consents where relevant.

To comply with our legal and regulatory obligations

Marketing our services to existing and former customers.



—For our legitimate interests or those of a third party, i.e. to promote our business to existing and former customers. This includes administering promotions and delivering prizes.

—your consent - see ‘Marketing’ below for further information

To share your personal data with members of our group and third parties in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency

In such cases information will be anonymised where possible and only shared where necessary

Depending on the circumstances:

—to comply with our legal and regulatory obligations

—in other cases, for our legitimate interests or those of a third party, i.e. to protect, realise or grow the value in our business and assets


We will ask your permission before carrying out any marketing. You have the right to opt out of receiving marketing at any time. You can use the unsubscribe option that is included in all our marketing emails or contact us using the details given below.

In very limited circumstances and only where you have given us your express consent, we may pass your data to a third party so that they can contact you for marketing purposes. In such circumstances we may act as data processor in collecting your consent and sending it to the third party, and the third party will be a data controller in respect of the relevant data. You should refer to the relevant third party’s privacy policy for further information on how they use your data.We may also use your personal information if you take part in our marketing promotions, to administer the promotion and to deliver any prizes.


We will keep your personal data only for as long as is necessary for the purpose for which it was collected. In particular, we will retain your information where we are required to keep your information for legal or regulatory purposes. We have various different retention periods for different types of claims and other records. If you would like more information about this, please contact us at the address shown below.

We may keep anonymised data for longer periods for analysis and modelling purposes.

Your Rights

You have rights under the Data Protection laws including the right to access the information we hold about you and receive a copy of that information (subject to any legal restrictions that may apply), to have the information corrected if it is inaccurate, and to have it updated if it is incomplete.

We may ask for proof of your identity before we can respond to your request.

In certain circumstances you may also have the following rights:

  • The right to have your data deleted;
  • The right to restrict or object to the processing of your personal data;
  • Where you have provided personal data voluntarily, or otherwise consented to its use, the right to withdraw your consent;
  • The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you;
  • The right to receive a copy of the personal information which you have provided to us, in a structured, commonly used and machine-readable format or to request that we transfer that information to another party (known as “data portability”).

If you wish to exercise any of your rights, please contact us at:

Padda Consulting Ltd
138 Woodland Way
West Wickham

If you are not satisfied with our use of your personal data or our response to any request by have the right to make a complaint to the Information Commissioner:

Information Commissioner’s Office
Wycliffe House
Water Lane

Tel: 0303 123 1113 (local rate) or 01625 545745 (national rate)


Cookie Policy

This website uses cookies. A cookie is a small text file that is placed on a device by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. For example, cookies are used to remember users’ preferences; to help navigate between pages efficiently and can help determine if a user is a returning visitor, or whether the current user is logged in to the website that they are visiting.

In general there are two types of cookies; persistent cookies and session cookies.

A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its expiry date (unless deleted by the user before the expiry date).

A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

The list below explains the cookies we use and why:


o 'ASP.NET_SessionId': This cookie is necessary for the site to function normally and is held temporarily in memory and is automatically deleted when the web browser is closed. This cookie contains no personally identifiable information.


o '__utma; __utmb; __utmc; __utmt and __utmz': These five cookies are used by Google Analytics to collect anonymous traffic data about your use of this website. This information is stored by Google and subject to its privacy policy, which can be viewed below.

Google Analytics collects information such as pages you visit on this site, the browser and operating system you use and time spent viewing pages. The purpose of this information is to help us measure a users’ level of engagement and to also help improve the site for future visitors.

Many websites use Google Analytics to collect traffic data and Google itself has produced a browser plug-in, which allows you to disable the collecting of information for all the websites you visit.

How to control and delete cookies

Should you wish to restrict or block the cookies which are set by Padda Consulting, or indeed any other website, you can do this through your browser settings. The “Help” function within your browser should tell you how.

Alternatively, you may wish to visit which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile device, you will need to refer to your device manual.

Please be aware that restricting cookies may impact on the functionality of the Padda Consulting website.