FCA Proposes Removing Lloyd’s Two-Stage Complaints Process
The FCA’s proposal could mark an important change in how complaints are handled at Lloyd’s. For managing agents and firms across the Lloyd’s market, the move to a single-stage process is an opportunity to consider what greater ownership of complaint outcomes, FOS readiness and customer protection could mean in practice.
FCA and PRA Consult on New UK Captive Insurance Regime
The FCA and PRA’s proposals could mark an important step in bringing captive insurance back to the UK. For businesses considering alternative risk financing arrangements, the consultation offers a timely opportunity to understand what a tailored UK regime could mean in practice.
FCA Mills Review: What AI Means for Insurance Firms
The FCA’s Mills Review provides valuable insight into how AI is expected to shape financial services in the years ahead. We explore what it means for insurers and intermediaries, and the practical steps firms should be considering now.
FCA Consumer Research on Pure Protection: What the Interim Findings Tell Us About Outcomes, Value and Distribution
The FCA’s interim consumer research into the pure protection market highlights persistent gaps in understanding, engagement and perceptions of value, particularly in non-advised journeys. While no immediate action is required, the findings clearly signal the FCA’s direction of travel and raise important questions for firms around Consumer Duty outcomes, fair value assessments and distribution oversight as the market study progresses.
One List, One Standard: The UK’s New Sanctions Framework from January 2026
From January 2026, the UK will move to a single, centralised sanctions list. A major shift in the post-Brexit sanctions framework. Firms will need to update screening systems, policies, and contractual references to stay compliant. Here’s what’s changing, why it matters, and how to prepare.
The Lloyd’s Market in 2026: Making Accountability Visible and Traceable
Underwriting evolution, technical expertise, digitalisation and regulatory influence are not separate themes. They are connected by a growing expectation that accountability is clear, demonstrable and built into how the market operates.
Non-financial misconduct is now firmly a regulatory issue here’s what PS25/23 means for firms
The FCA has published PS25/23 and confirmed a major expansion of COCON to non-banks from 1 September 2026. Non-financial misconduct is now firmly established as a regulatory concern, and firms will be expected to evidence fair, consistent and well-governed decision-making in practice.
FCA Proposes to Decommission REP021 Returns: What General Insurance Firms Need to Know
In December 2025, the FCA published its Quarterly Consultation Paper No. 42 (CP25/24), proposing to decommission a number of regulatory returns submitted by general insurance intermediaries. While the proposals reduce duplicative reporting, firms will still be expected to maintain robust internal MI and governance to demonstrate fair value and good customer outcomes under the Consumer Duty.
FCA Proposes Product Governance Simplification for Insurers and Funeral Plan Providers
In December 2025, the FCA published Consultation Paper CP25/37, setting out targeted proposals to simplify elements of the product governance framework for insurance and funeral plan providers. While framed as simplification, the proposals reinforce that expectations around value, oversight and customer outcomes under the Consumer Duty remain firmly in place.
Nine Regulatory Priorities UK Insurers Need on Their Radar in 2026–27
The December 2025 Regulatory Initiatives Grid sets out a demanding regulatory agenda for UK insurers over the next two years. From Solvency II reporting and liquidity reforms to Consumer Duty simplification, stress testing and a new captive insurance regime, firms now have a clear window to assess priorities, Board MI and forward compliance planning.